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Help Center / Returns
If you are not 100% satisfied, you can return your order for a refund within 28 days from the date you have received the order. Items must be unused and unwashed and in the original packaging with all original tags attached and, if applicable, protective inner lining intact on swimwear and intimate apparel. Please refrain from placing the return label directly on the item's original packaging. Instead, please place the item inside a larger, separate shipping container, such as the box in which your order was originally shipped. Please note that if the product or its original packaging is damaged, we will not be able to accept it as a return. Returns have a flat rate fee of $8.99.
To initiate a return click the button below. This will bring you to the login page where you can either login or fill out your order information and start a return.
We do not process any direct exchanges; there is no exception to this process. If you would like to exchange any items, you would return the item as stated above, then simply place a new order online for the items you would like in exchange. For the best service and selection, please return the items pursuant to our return policy and place your order for replacement items online or call Fox Customer Service at 1-888-369-7223 for assistance.