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Comply with your request as soon as practicable within 45 days, and keep you informed about the status of your request. However, we may not be able to comply with your request if, for example:
Please send us an email or call us toll-free:
In this regard, please understand that your request must include enough information for us to verify that you are who you say you are (the person whose personal information we collected or someone authorized by the person whose personal information we collected).
DNT is a web browser setting that requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. (https://allaboutdnt.com/)
Please note that, currently, we do not respond to their DNT requests.
We collect your personal information, as needed (for example, formal identification or Gov. ID data, contact information, payment information, purchase history, social media interaction, device/browser information, product preferences, etc.), to provide you with the Fox products and/or services (or information about them) that you love!
This means that we use your information for marketing, promotions and all other legitimate business or commercial purposes. Your personal information is shared with third party marketing partners for commercial purposes.
We engage online advertising companies who also collect information about you (for example, your browsing activity on our website and related websites) to deliver ads about our products that we hope are satisfactory to you.
Consequently, your personal information is provided to us (i) directly by you, while interacting with us on any media (such as phone, website, chat, e-mail, SMS, social media, in-store, online store, etc.); or (ii) it is collected from third parties (like credit card issuers, data analytics firms, data coops., etc.); or (iii) it is mashed-up by ourselves based on the information provided by you and/or collected by third parties. And we may share your personal information with our affiliated companies and brands as well as others who provide services to you or us (for example, social media companies or third-party payment service processors).
We will keep your personal information for a reasonable period to comply with our obligations to you and for other legitimate business purposes.
Please note that our website is a general audience site and does not target to or is intended for use by minors. Therefore, we vow not to knowingly collect personal information directly from minors without their parents’ consent.
Please also note that we use closed circuit television or CCTV cameras in our retail stores for the safety of both our employees and customers. If you visit one of our stores you will be recorded. In this regard, please be aware that if you connect to our stores’ wi-fi we will receive information about you and your device. Please keep it in mind.
We have, for business purposes, collected/used (and shared with the third parties mentioned in this policy) the following personal information from our customers:
You may request access to your personal information that we have collected in the last 12 months, and information on how we used it, up to two (2) times in a 12-month period.
We store your personal information in the United States and/or in Canada and go above and beyond to keep it safe (when it comes to cybersecurity, always trust your gut; thus, immediately contact us if you receive an email, text, call, etc. that appears to be from us yet looks/feels suspicious – for your own peace of mind). Therefore, your information may be transferred, processed, or stored outside of your country of residence, and so different data protection regimes may apply. Also, and this is very important, please be aware that in certain circumstances, courts of justice and law enforcement, etc. may be entitled to access your personal information.
When you view our website, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and can help us in many ways. For example, Cookies allow us to tailor a website to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer’s hard drive, block all Cookies or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.
If you have any questions or comments, please feel free to contact us and we will get back to you as soon as possible. We value your input very much!
Please send us an email or call us toll-free:
Please contact us if you want to receive by e-mail a copy of this policy in PDF format