Warranty

Warranty Claim

We understand that issues can arise. If your Fox product malfunctions within the warranty period due to a manufacturing defect, we're here to help.

To Submit A Claim

US Customers

  1. Complete the warranty claim form (Start Warranty) and include as much detail as possible about the problem including how it occurred. 
  2. Include clear photos (clutter-free background) of the issue showing as much detail as possible about the problem.  
  3. Include a copy of the purchase receipt. 

You'll receive a response within 2-4 business days, and your claim should be resolved within 2-3 weeks. 

Please note: Normal wear and tear or damage caused by misuse aren't covered by our warranty.

International Customers 

International customers within Europe, contact customerservice.eu@foxracing.com and those with orders placed on foxracing.com from Costa Rica, Indonesia, Japan, Malaysia, Mexico, Singapore, and Taiwan, contact intlcustomerservice@foxracing.com.