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Help Center / FAQ's
FAQ's
Fox Racing does not accept sponsorship requests at this time.
Attn: Rider Support
Fox Head, Inc.
16752 Armstrong Ave.
Irvine, CA, 92606
We apologize for the inconvenience with your order. To track your shipment, please use the following resources:
Canadian Orders: 1-866-607-6301 (for orders shipped with Canada Post)
US Orders (including US territories and APO/FPO):
- Phone: 1-855-298-1853
- Email: customerservice.ca@foxracing.com.
International Orders: International customers within Europe, contact customerservice.eu@foxracing.com and those from Costa Rica, Indonesia, Japan, Malaysia, Mexico, Singapore, and Taiwan, contact intlcustomerservice@foxracing.com.
1. Log in to your account with your old credentials.
2. Click on My Account.
3. Click "Edit in the Profile field.
4. Enter and confirm your new email address.
5. Confirm the change via the email that will be sent to your new email address.
1. Log in to your account with your old credentials.
2. Click on My Account.
3. Click Edit in the Password field.
4. Change and confirm your new password.
1. Log in to your account
2. Hover over your profile icon
3. Click Order History.
1. Main Goggles provide the best value on the market. A wide viewport, exceptional comfort, and VLS compatibility give you the essentials you need to excel.
2. Airspace Goggles include all Main features plus an outrigger system for improved comfort and fit.
3. The Vue Goggles provide the widest field of view, increased impact resistance, and a quick change lens system.
Want to learn more? Check out our Goggle Guide for a side-by-side comparison.
Ready to shop? Explore our full goggle collection.
1. 180 provides the essential style, comfort, and coverage you need to ride.
2. 360 is pro-level racing gear that puts durability first to offer dependability, lap after lap.
3. Flexair is pro-level racing gear that maximizes mobility for a near limitless range of motion on the bike.
4. Airline is specifically designed to improve breathability and comfort in hot riding conditions.
5. Legion is designed for riding off-road. Durability, weather-resistant features, and on-body pocketing for storage make it ideal for trail riding.
Want to learn more? Check out our Moto Racewear Guide for a side-by-side comparison.
Ready to shop? Explore our full racewear collection.
Guards: Machine wash, cold gentle, do not bleach. Line dry, do not iron, do not dry clean, wash dark colors separately, use a gentle detergent. Be sure to close velcro and straps before washing.
Gloves: Machine wash, gentle cold, do not bleach. Line dry, do not iron, do not dry clean, wash dark colors separately, use a gentle detergent. Be sure to close velcro and straps before washing.
Helmet Pads: You will need to put these parts into a washing bag and wash them using the “gentle” or “hand-wash"" setting. A mild detergent is fine to use and an antimicrobial detergent will help to remove the smell. Be sure to wash at a low temperature.
Click on the appropriate category from the options below, then select the product category for the spare parts you need.
Browse Motocross Parts
Browse MTB Parts
1. Ranger Gloves set the standard with a light 4-way stretch construction and touchscreen capability.
2. Defend Gloves offer more coverage through the use of D3O® impact-absorbing armor, durable fabrics, and TPR plated armor.
3. Flexair Gloves offer the most bar feel and breathability in our line, giving you the real-est feel of your levers.
Want to learn more? Check out our MTB Glove Guide for a side-by-side comparison.
Ready to shop? Explore our full mountain bike glove collection.
1. The Flexair Gloves are your go-to for maximum breathability, mobility, and bar feel.
2. The Dirtpaw Gloves are a Fox staple. With lightly armored knuckles, double-layer palm, and venting, there are not many situations where these gloves won't excel.
3. The Bomber LT Gloves balance lightweight feel and protection. Premium D3O® knuckle guards offer world-class impact protection, while a single-layer palm grants you an exceptional bar feel.
Want to learn more? Check out our Moto Glove Guide for a side-by-side comparison.
Ready to shop? Explore our full dirt bike glove collection.
1. Instinct Boots: Pro-level motocross boots. Benefit: Best-in-class grip, mobility, and protection.
2. Motion Boots: Performance motocross boots. Benefit: Best-in-class grip, mobility, and protection.
3. Motion X Boots: Performance off road/trail boots. Benefit: Best-in-class off road grip, mobility, and protection.
4. Comp Boots: Essential motocross boots. Benefit: Maximum durability and essential features.
5. Comp X Boots: Essential off-road/trail boots. Benefit: Maximum durability and essential off road features.
Check out our Moto Boot Guide for a side-by-side comparison.
Ready to shop? Explore our full dirt bike boot collection.
1. Our V1 helmet is a no-brainer for those looking for something dependable and affordable. It is available in our greatest range of sizes and color options.
2. The V2 helmet makes pro-level features more attainable. It features technology like MIPS™, a dual-density EPS, and MVRS.
3. The V3 RS helmet provides a zero-compromise approach to performance and comfort, making it the top choice for advanced motocross athletes.
Want to learn more? Check out our Moto Helmet Guide for a side-by-side comparison.
Ready to shop? Explore our full dirt bike helmet collection.
You can return your order within 28 days of receiving it for a refund. Upon starting a return, you have 14 days to ship the product back using the provided return label to receive a refund. Items must be unused, unwashed, and in their original packaging with all original tags attached and protective inner liners intact. Please return items in a separate shipping box as attaching the return label directly to the original packaging isn't allowed. If the product or its original packaging is damaged, it cannot be returned.
US Order Returns
There's an $8.99 return fee. To start your return, click "Start a Return" below. Log in or enter your order details to begin the process.
International Order Returns
For orders made within Europe, contact customerservice.eu@foxracing.com, note that return costs (6.99€) will be deducted from your refund. To initiate a return for orders placed on foxracing.com from Costa Rica, Indonesia, Japan, Malaysia, Mexico, Singapore, and Taiwan, please email intlcustomerservice@foxracing.com with your order number and a list of the items you'd like to return. Please note, you will be responsible for covering the return shipping costs.
If you are not 100% satisfied, you can return your order within 28 days of receiving it for a refund. Upon starting a return, you have 14 days to ship the product back using the provided return label to receive a refund. Items must be unused, unwashed, and in their original packaging with all original tags attached and protective inner liners intact. Please return items in a separate shipping box as attaching the return label directly to the original packaging isn't allowed. If the product or its original packaging is damaged, it cannot be returned.
Visit our Return Policy page for more details.
Using your order number and email address, you can Track your order online. You will also receive order and shipping confirmations via email.
Using your order number and email address, you can Track your order online.
You will also receive order and shipping confirmations via email.
US Orders: You can cancel most US orders before they enter fulfillment by emailing customerservice@foxracing.com with your order number and cancellation request.
International Orders: For international customers within Europe, you can cancel orders that haven't entered the fulfillment process yet. Please contact customerservice.eu@foxracing.com to cancel your order. For international customers who placed orders on foxracing.com from Costa Rica, Indonesia, Japan, Malaysia, Mexico, Singapore, and Taiwan, unfortunately, cancellations for international orders are not currently available after submission. For more information, please contact intlcustomerservice@foxracing.com.
We offer price adjustments on items that go on sale or receive a price change within 14 days of your purchase date on foxracing.com.
How to Request an Adjustment:
- US Customers: Email customerservice@foxracing.com with your order number.
- International Customers from Costa Rica, Indonesia, Japan, Malaysia, Mexico, Singapore, and Taiwan: Email intlcustomerservice@foxracing.com with your order number.
- International Customers Within Europe: At this time, we do not match prices on any products. Sorry for the inconvenience.
Price adjustments are not available for purchases made after a sale ends. In-store purchases cannot be adjusted based on online exclusive sales, and vice versa.
Your Fox product is warranted against manufacturing defects for one year from purchase, unless specified by local requirements. This warranty covers the original purchaser only and excludes damage caused by misuse, accidents, or improper care. Fox does not offer warranties on products purchased from unauthorized sellers. This warranty does not cover normal wear and tear or consequential damage. Visit our Warranty page for more details.
If you suspect a manufacturing defect, you can submit a claim.
We process orders Monday to Friday. Orders placed on weekends or holidays will be processed the next business day. Please allow 5-7 business days for order processing.
For faster delivery, choose expedited or express shipping and order before 1 PM PT for same-day processing. Shipping times are estimates and may be delayed due to weather or carrier issues.
You can find a full list of shipping details on our Shipping Info page.
Enjoy free standard shipping on orders over $99 within the contiguous United States. Exclusive shipping promotions are often offered to our email and SMS subscribers. Sign up to be the first to know about these special offers.
Current offers can be found on our current promotions page.
We process orders within 24 business hours. Delivery time depends on your location and shipping method. Visit our Shipping information for details on shipping times and delivery days.
Using your order number and email address, you can Track your order online.
You will also receive order and shipping confirmations via email.
The best way to find the best fit for you is to check a Fox Size Chart.
We have physical stores in Irvine, CA, Pala, CA, and Bentonville, AR. Our Irvine store hours match Fox headquarters holiday schedule.
Can't make it to one of these locations? Use our Dealer Locator to find a store near you.
We offer price adjustments on items that go on sale or receive a price change within 14 days of your purchase date on foxracing.com.
How to Request an Adjustment:
- US Customers: Email customerservice@foxracing.com with your order number.
- International Customers from Costa Rica, Indonesia, Japan, Malaysia, Mexico, Singapore, and Taiwan: Email intlcustomerservice@foxracing.com with your order number.
- International Customers Within Europe: At this time, we do not match prices on any products. Sorry for the inconvenience.
Price adjustments are not available for purchases made after a sale ends. In-store purchases cannot be adjusted based on online exclusive sales, and vice versa.
Gift Cards purchased on Foxracing.com are active when the Gift Card email is delivered. Gift Cards are valid at Foxracing.com only.
In StoreGift Cards purchased in a Fox Racing retail store are ready for gifting and may take up to 4 hours for activation. Retail Gift Cards are valid in store only.
eGift Cards can be applied at checkout on foxracing.com during payment step - using eGift Card number and eGift Card PIN. Note: Only 1 eGift Card can apply per order. eGift Cards are not redeemable at Fox Retail stores.
In StoreGift Cards purchased through Fox Racing retail stores can be redeemed in stores. Currently, they are not redeemable online.
The purchase value of eGift Cards does not apply towards minimum promotional thresholds. eGift Cards to not incur shipping fees and are not included in the order totals to meet promotional thresholds.
Gift Cards and eGift Cards are nonrefundable. Once purchased, you may not return or cancel. Gift Card and eGift Card sales are final.
Apply your eGift Card at checkout on foxracing.com by entering the eGift Card number and PIN during payment.
Only one eGift Card can be used per order. eGift Cards cannot be redeemed at Fox Retail stores or on international orders fulfilled by ESW.
Gift Cards purchased through Fox Racing retail stores can be redeemed in stores. They cannot be redeemed online at this time.
eGift Cards will be emailed to the recipient at time of purchase.
eGift Cards will not be replaced if lost, stolen, destroyed, or used without your permission. Fox is not responsible if a eGift Card is lost, stolen, destroyed, or used without your permission. eGift Cards have cash value and should be safeguarded accordingly.
Visit our Terms & Conditions page for full eGift Card information.
eGift Cards can be purchased at foxracing.com/gift-card. Simply fill in required fields including Your Name, Recipient Name, and Recipient Email, select your gift card value amount, click Add to Cart and proceed to checkout.
In StoreGift Cards can be purchased at Fox Racing retail stores.
For online eGift Cards, visit Gift Card Balance and enter your eGift Card number and PIN. The displayed balance is an estimate and may take a short while to update after online purchases.
For Retail store cards, visit any Fox Racing store and have an associate check your balance. You can also call the number printed on the back of your gift card.