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Frequently Asked Questions
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Customer Success Contact Info
- CALL the Customer Success Team: (888) 369-7223
- TEXT the Customer Success Team: (802) 559-5914 Message & data rates may apply.
- EMAIL the Customer Success Team: firstname.lastname@example.org
Live Customer Success Hours
- Mon: 7 AM - 5 PM PT
- Tue: 7 AM - 5 PM PT
- Wed: 7 AM - 5 PM PT
- Thu: 7 AM - 5 PM PT
- Fri: 7 AM - 4 PM PT
- Sat: Closed
- Sun: Closed
After Hours Support
For help with commonly asked questions, our support widget is available 24/7. For other inquires, please Submit a Request. Requests are typically answered within 1-2 business during live Customers Success hours.
Customer Success Team Holidays
- Martin Luther King Day: 01/16/2023 – Closed
- Presidents' Day: 02/20/2023 – Closed
- International Women's Day: 03/08/2023 – Closed
- Memorial Day: 05/29/2023 – Closed
- Juneteenth: 06/19/2023 – Closed
- Independence Day: 07/04/2023 – Closed
- Labor Day: 09/04/2023 – Closed
- Veterans Day (Observed): 11/10/2023 – Closed
- Thanksgiving Day: 11/23/2023 – Closed
- Christmas Eve: 12/24/2022 – Closed
- Christmas Day: 12/25/2023 – Closed
- New Year's Eve (Observed): 12/30/2022 – Closed
- New Year's Eve: 12/31/2022 – Closed
Live support is unavailable during holidays, but for common questions, please use our 24/7 support widget. For other inquires, please Submit a Request. Requests are typically answered within 1-2 business during live Customers Success hours.
Fox Global Corporate Headquarters
- Fox Racing, Inc.
- 16752 Armstrong Ave.
- Irvine, CA 92606 USA
- Hours: Monday – Friday: 8 AM - 5 PM PT
- Phone: (949) 757 9500
- Fax: (408) 852-6913
Fox Dealer Support
- Wholesale Sales: email@example.com
- Call US Dealer Support: (800) 626-4884